Browse our collection online, add the frame(s) you like to your bag, and check out. Choose the branch where you will pick up and a claim date, and we will hold your frame(s) at that branch until then. Frames are reserved online and collected in-branch.
You can claim your reservation at our Imus, Bacoor, or Las Piñas branch. Stock is checked per branch at checkout, so if a frame is out of stock at the branch you chose, we will tell you which branches still have it.
Your claim date can be as early as tomorrow and up to 30 days ahead. Pick a date you are sure you can make, because we hold your frame(s) at the branch until that date.
Not always. Reserving a frame on its own is free, with nothing paid online, and the full amount is settled in-branch when you pick it up. If you add a lens upgrade (a Non-graded Lens upgrade or a Graded Lens) to a frame, a 50% down payment of that frame's price is paid online to secure it, and the balance is settled in-branch. The down payment is computed per frame, so a frame without a lens upgrade in the same order stays free.
Down payments are accepted through GCash, Maya, and Credit/Debit Card, processed securely by PayMongo. Please complete the payment within 30 minutes of checking out. Reservations that are not paid in time are released automatically and the frame goes back into stock. The remaining balance is settled at your pickup branch.
Yes. New members get the WELCOME20 voucher: 20% off their first reservation, valid for 30 days after registering. Enter the code in the Voucher field at checkout. The discount applies to the whole order and is taken off the balance you pay at pickup.
Reservations cannot be edited online. Please contact your pickup branch before your claim date (see the contact details below) and the team will help you. You can also cancel the reservation and place a new one with a different date or branch.
Yes. Go to My Account → My Reservations and cancel while the reservation is still Pending or Confirmed. Once it is Ready for Pickup, please contact the branch instead. Please cancel only when you have to: cancelling 3 reservations within 30 days (5 if you have a recent successful transaction) pauses new reservations for 30 days. If your plans changed, contact your branch before cancelling.
We hold your frame until your claim date. If you cannot make it, contact your branch beforehand so they can help instead of the reservation being left unclaimed. Reservations that stay unclaimed can be marked No Claim by the clinic, which is possible once 30 days have passed after the claim date. Repeated unclaimed reservations (3 within 30 days) also pause new reservations for 30 days.
Open My Account → My Reservations to see each reservation's status (Pending, Confirmed, Ready for Pickup, Claimed, Cancelled, or No Claim), its claim date, and its pickup branch. We also send updates to your Notifications tab and by email.
Prescriptions & Lenses
Yes. At checkout, choose a Graded Lens for the frame and upload your prescription (JPG, PNG, or PDF). Each graded frame needs its own prescription. Graded lenses come in Multi-coated, Blue Control, Photochromic, and Blue Control/Photochromic, each in Index 1.56, 1.61, or 1.67. Prices start at ₱800 and are shown at checkout.
It adds a coating to a plain, non-prescription lens: Multi-coated Lens (₱800), Blue Control (₱1,500), or Photochromic & Blue Control (₱2,500). A frame can have a Non-graded upgrade or a Graded Lens, but not both.
The index describes how thin and light the lens is. A higher index (1.67) makes a thinner, lighter lens, which is usually recommended for stronger prescriptions, while 1.56 is the standard option. The higher the index, the higher the price.
Our Optometrist reviews every uploaded prescription. If something is unclear or needs to be corrected, you will be notified and can upload a new one from My Account → My Reservations, as long as the reservation is not yet claimed or cancelled. It then goes back to the Optometrist for another review.
You need an eye examination from a licensed optometrist. Our branches offer eye exams, so you can book an appointment online.
Full Rim frames have a complete border around the lens for maximum durability. Semi-Rim frames have a border on the top only, giving a lighter look. Rimless frames have no border at all for the most minimal, lightweight style. You can filter by rim style on the Shop page.
Yes. Each product page shows the available colors and photos for each one.
Returns & Refunds
Except as set out in our policy, all sales are final. Items purchased at PanapaAntipara Optical Clinic are non-refundable and irreplaceable unless stated otherwise. We do not accept returns or refunds unless the purchased item is found defective.
A return may be granted if: (a) you return the item within 7 calendar days from the date you received it; (b) the item is in the same condition as when it was received; and (c) you present your receipt to verify the purchase.
Returned items may only be replaced with a frame at the same price, once clinic staff has verified that your return is eligible.
No. Discounted frames and lenses, and items on sale, are irreplaceable and non-refundable.
Yes. Changing or repairing the nose pads is free for customers once an item has been purchased.
Eye Exams & Appointments
Log in, open Book Appointment, and choose a service, a branch, a date, and a time. Times are offered in hourly slots within each branch's opening hours, and you can book up to 90 days ahead. Your booking starts as Pending and the branch confirms it shortly.
Our clinic is generally open Monday to Saturday, 9:00 AM – 6:00 PM, and Sunday, 10:00 AM – 4:00 PM. Each branch's exact hours are shown when you choose it on the booking page.
Bring your previous eyeglass prescription (if you have one) and your current eyeglasses or contact lenses.
Yes. Select Pediatric Eye Exam (Kids) when booking.
Yes, from My Account → My Appointments while the appointment is still Pending. After it has been confirmed, please contact your branch directly.
To keep slots available for everyone, 3 no-shows or cancellations within 30 days temporarily pause online booking for 7 days. Your existing appointments are not affected, and you can contact your branch for help.
Account & Technical
Click Sign Up, enter your email, name, phone number, and a password (at least 8 characters), and accept the Terms and Conditions. We then email you a one-time code (OTP), and your account is created once you enter it. You can also sign up quickly with your Google account.
Check your spam folder first, then request a new code. You can request a new code once every 60 seconds, up to 5 times a day. The code expires after 10 minutes.
Click Forgot password? on the login page and enter your email. We will send you a one-time code (OTP) that expires in 10 minutes, and you can use it to set a new password.
Log in and open My Account. My Reservations and My Appointments show your history and statuses, Clinical Record shows your clinic records, and Notifications lists every update from the clinic. You can also keep favorite frames in your Wishlist.
Yes. We take data privacy seriously and comply with Philippine data protection laws. We never sell your personal information to third parties. Our full Privacy Policy is linked in the footer of every page.
Branches & Contact
Bacoor (Main Branch): 2nd floor, APECC Bldg., 2 Meadowood Avenue, Bacoor, Cavite. Las Piñas: 503 Real St., Alabang-Zapote Road, Las Piñas City. Imus (Newest Branch): near District Imus & Vermosa, Cavite.
Call 0917-103-8246 (Bacoor) or 0917-703-3102 (Las Piñas), email panapaantiparaoptical@gmail.com, or message us on our Facebook page, Panapaantipara.
Still need help?
Our team is ready to assist you Monday–Saturday, 9AM–6PM, and Sunday, 10AM–4PM.